Terrible Client Service

Firstly the lack of communication is really disappointing . I called 3 times today ,spoke to 3 different people to sort out a small task . Worst of all they put me on hold for 32 minutes till I hang up when I asked to speak to the manager regarding their service . The irony. They don't respond to emails . Don't call back .Don't communicate . Advice : Don't do it . They don't care about their clients .