SH
Sharon H
1 reviews | Active since Apr 2018
07 Jun 2024, 06:14
Terrible Cliënt Service
After numerous attempts via email, WhatsApp and telephone, trying to inform Bonitas that I have changed banks and for them to update my profile, they have suspended my benefits. Not once did someone call me back. Clearly they are not interested in keeping longstanding clients. Horrible, horrible service!!!
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Bonitas Medical Fund's replyOfficial
07 Jun 2024, 09:05Hello Sharon H
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply07 Jun 2024, 09:05
Official
Hello Sharon H
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team