MVDC
Mareli Van Der Colff

1 reviews | Active since Feb 2022

03 Jun 2022, 10:07

Terrible

I opted to change service provider after more than 15 years - to my regret. I will rather pay a 45% higher premium with my previous medical aid than do this to myself. Communication is almost impossible and service with regards to general admin and claim payments are terrible. One of the worst service delivery experiences I ever had.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply03 Jun 2022, 10:28
Official
Hello Mareli V 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
 Kind Regards

Bonitas Team