MB
Melanie B
1 reviews | Active since Oct 2018
27 Jun 2022, 15:13
Termination of membership
I have resigned from my current employer and sent the termination request to bonitas more than a week ago- I have still not received any feedback. I called today and was told that the termination was not processed yet. I need my membership certificate with end date in order to join my new medical aid.
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Bonitas Medical Fund's replyOfficial
27 Jun 2022, 15:59Hello Melanie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply27 Jun 2022, 15:59
Official
Hello Melanie B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team