LB
Lara B
1 reviews | Active since Sept 2014
15 Apr 2015, 05:43
TERMINATION OF FULLY PAID UP MEMBERSHIP
I moved from SAA Corporate to private membership on 01 March and accordingly paid for March and April membership (paid up to end April). Received no communication from Bonitas that anything was amiss - just a letter last night advising me that my membership has been terminated effective 28 February.<br> ***?? How can you terminate my membership which is fully paid up without even the courtesy of a communication??<br> Additionally this means that, for their administrative purposes, my daughter and I don't have cover until this is resolved - what if we have an accident this morning?! I am totally freaked out.<br> You people are supposed to be taking care of my health, not stressing me to death!!
Helpful (0)
Replies (1)0
Replies (1)Bonitas Medical Fund's replyOfficial
15 Apr 2015, 10:16Hello LBConsumer,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Bonitas Medical Fund's reply15 Apr 2015, 10:16
Official
Hello LBConsumer,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas team
