GT
Gladys T
1 reviews | Active since Dec 2024
17 Jan 2025, 10:46
Termination letter
I was a dependent on Bonitas Medical Aid and I have been requesting termination letter with no help. My current medical aid is charging me a few because I have no proof to submit.
Helpful (0)
Replies (5)0
Replies (5)
Bonitas Medical Fund's replyOfficial
17 Jan 2025, 11:06Hello Gladys T
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply17 Jan 2025, 11:06
Official
Hello Gladys T
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
GT
Gladys T's updateReviewer Update
17 Jan 2025, 11:51Good day, I have submitted principal member id number via email. Your assistance will be highly appreciated.
GT
Gladys T's update17 Jan 2025, 11:51
Reviewer Update
Good day, I have submitted principal member id number via email. Your assistance will be highly appreciated.
Bonitas Medical Fund's replyOfficial
17 Jan 2025, 12:37Hello Gladys T
Thank you for submitting the principal member id number via email.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the principal member id number via email.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply17 Jan 2025, 12:37
Official
Hello Gladys T
Thank you for submitting the principal member id number via email.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the principal member id number via email.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
GT
Gladys T's updateReviewer Update
17 Jan 2025, 13:47Good day instead of getting a termination letter, I received a call referring me again back to principal member.
GT
Gladys T's update17 Jan 2025, 13:47
Reviewer Update
Good day instead of getting a termination letter, I received a call referring me again back to principal member.
Bonitas Medical Fund's replyOfficial
24 Jan 2025, 08:26Hello Gladys T Thank you for submitting a comment to us through Hellopeter. According to our telephonic discussion, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply24 Jan 2025, 08:26
Official
Hello Gladys T Thank you for submitting a comment to us through Hellopeter. According to our telephonic discussion, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team