IM
Itumeleng M
1 reviews | Active since Dec 2017
17 Jan 2025, 12:51
Termination letter
Termination letter.
I am disappointed that i had to call Boncap call center for so many times asking for a termination letter or medical certificate to provide to my GP since my medical was terminated from the 31th of December till today i am still waiting for the letter. I refuse to pay cash while every month contributions are been debited, their website is useless you cant even access your medical certificate. This option is useless.
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
17 Jan 2025, 13:06 Hello Itumeleng M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply17 Jan 2025, 13:06
Official
Hello Itumeleng M
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
IM
Itumeleng M's updateReviewer Update
17 Jan 2025, 15:44***
IM
Itumeleng M's update17 Jan 2025, 15:44
Reviewer Update
***
Bonitas Medical Fund's replyOfficial
17 Jan 2025, 16:13 Hello Itumeleng M
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply17 Jan 2025, 16:13
Official
Hello Itumeleng M
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you. Kind Regards
Bonitas Team