LN
Lesley N
1 reviews | Active since Mar 2019
22 Mar 2019, 13:37
Termination
Why does it take long to terminate membership, do you want to over charge us?
Helpful (0)
Replies (5)0
Replies (5)
Bonitas Medical Fund's replyOfficial
22 Mar 2019, 15:22Hello Ntjana,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply22 Mar 2019, 15:22
Official
Hello Ntjana,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's replyOfficial
25 Mar 2019, 11:59Hello Ntjana,
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply25 Mar 2019, 11:59
Official
Hello Ntjana,
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
Please note we have not received the required details from you. Your query will be attended to once we receive the required details.
Regards,
Bonitas Team
Best regards,
LN
Lesley N's updateReviewer Update
26 Mar 2019, 21:30Sorry, you waited for me to come to hello-peter to finish the process you started at beginning of the month? that is my membership number: ***
LN
Lesley N's update26 Mar 2019, 21:30
Reviewer Update
Sorry, you waited for me to come to hello-peter to finish the process you started at beginning of the month? that is my membership number: ***
Bonitas Medical Fund's replyOfficial
27 Mar 2019, 09:48Hello Ntjana,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Bonitas Medical Fund's reply27 Mar 2019, 09:48
Official
Hello Ntjana,
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
LN
Lesley N's updateReviewer Update
28 Mar 2019, 09:03Hi,
i just found out that savings refund takes 5 months. So tell me how are you going to make refund for the following scenarios?
1. Bank used to deposit in to the account is closed.
2. Contact details of the member are changed.
3. The member is no longer alive.
is that means the saving will go the Bonitas?
LN
Lesley N's update28 Mar 2019, 09:03
Reviewer Update
Hi,
i just found out that savings refund takes 5 months. So tell me how are you going to make refund for the following scenarios?
1. Bank used to deposit in to the account is closed.
2. Contact details of the member are changed.
3. The member is no longer alive.
is that means the saving will go the Bonitas?