1 reviews | Active since Aug 2017
Tax Certificate Incorrect and receiving no help from Consultants
<p>I have been a member on Bonitas since 2005. I have terminated my membership in November 2016 due to being employed by the motor industry after being retrenched. I hav contributed a payment of R5788 per a month from March 2016 to November 2016. I have made a contribution of R52092.00 for a period of 9 months fro the last financial year but my certificate shows an amount of R46 000.00. I have called 3 times to the call centre and have had no joy. Some understand and some don't understand what is meant by this. I have been put on hold for a period of 15 minutes. I find this unacceptable. I found Bonitas to be the best but after this I feel disappointed. Please can someone get back to me asap.</p>
Hello HRS123,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Kind regards,
Bonitas Team
Hello HRS123,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Kind regards,
Bonitas Team
Hello HRS123,
Thank you for submitting a comment to us through Hellopeter.
Our representative could not get hold of you; we hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello HRS123,
Thank you for submitting a comment to us through Hellopeter.
Our representative could not get hold of you; we hereby confirm that a detailed email has been sent to you and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team