sS
sarlahvanzyl S
1 reviews | Active since Dec 2016
03 Aug 2021, 10:19
Tax certificate
I would give no stars if I could.
We have been asking for our tax certificate where I get a response to send a letter. Do that get a response to use self service witch isn't working
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Replies (2)
Bonitas Medical Fund's replyOfficial
03 Aug 2021, 11:36Hello Sarlah Z
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply03 Aug 2021, 11:36
Official
Hello Sarlah Z
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
08 Aug 2021, 11:11Hello Sarlah Z
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Bonitas Medical Fund's reply08 Aug 2021, 11:11
Official
Hello Sarlah Z
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team