LR
LOUISE R

1 reviews | Active since Jun 2021

02 Aug 2024, 09:58

Taking Debit orders without consent

I am really so Upset with Bonitas, I was seeking Medical Aid for myself and my family, so I requested a qoute, asked me for my banking Detail but promised nothing will be deducted unless I accept the qoute. Suprisingly this is now the 3rd month they are trying to deduct money from my bank account, how is this possible? i have to pay bank fees for something i did not accept! This leaves a real bad taste and will most definatly not ever in future consider Bonitas as a medical aid

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply02 Aug 2024, 10:02
Official
Hello Louise R 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team