1 reviews | Active since Aug 2011
Suspended Services
Yesterday I received an email from Bonitas that my services have been suspended, due to outstanding contributions. How can I have outstanding contribution when my medical aid is been deducted from my salary. I contacted Bonitas this morning ,only to find out that the credit controller made an error, they refunded me R2508 on the 02nd and 3rd Aug 2018. Whose fault is this, why must my services be suspended because of an error on their side. Instead on of communicating this with me, Bonitas goes and suspends my services. The money is available on my bank account, they must deduct the R2508 and reinstate my services immediately. This service from Bonitas is totally unacceptable
Hello Tsnono,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Hello Tsnono,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Best regards,
Hello Tsnono,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,
Hello Tsnono,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Best regards,