Suspended my benefits after I paid

On the 26th of January, I phoned Bonitas to ask them if I can move my debit order to another date as my salary gets paid in to my account any time from the 1st to the 5th of the month. I spoke to a Thabang Maake. He advised me that they can only move it to the 25th, but that will be a double payment. But what I can do is mail membership maintenance and inform them that I want to stop my debit order and pay manually, and then just pay the money in as soon as my salary appears. I send a mail through to membership maintenance (260116QLBX1G) and informed them of my intentions. Up till now, I have not heard anything. So I cancelled the debit order, and setup a a manual payment. The morning of the 2nd of February when my salary appeared I immediately paid Bonitas (FNB account, so it should show immediately) and mailed them the proof of payment. Everything was fine till this morning, when I received an email telling me that my benefits have been suspended because the debit order did not go off. So, they got paid but still they suspend my benefits. So if something happens today and someone in my family need medical attention and there is no benefit, I will sue you and clean you out.*******