CE
Chantal E

1 reviews | Active since Mar 2015

12 Feb 2018, 11:19

Submetting Claim Queries No reply

My mom was in hospital. She received an invoice that was not paid . We emailed Bonitas from December asking them why this has not been paid from the hospital benefit and no answer. All we receive is a new Ref nr every time and no reply or response on previous queries. BONITAS - VERY BAD SERVICE

Last query number received 120218QLZN2H

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply12 Feb 2018, 17:05
Official

Hello chantalerasmus,

Thank you for submitting a comment to us through Hello Peter.

We have contacted you and could not get hold of you.

Please note that the claim in question has been processed and fully paid to the Healthcare Professional on 31/01/2018.

Kind regards,

Bonitas Team