LR
Lauren R
1 reviews | Active since Nov 2012
13 May 2021, 11:35
Stop forcing us to use pharmacy direct
I would like to understand why Bonitas is forcing us to use pharmacy direct when they are so useless. Everybody complaining about the same thing. Waiting for their medication. Does people have to start dying before you start listening? Clearly pharmacy direct is not working. Please start listening
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Replies (2)
Bonitas Medical Fund's replyOfficial
13 May 2021, 13:59Hello Lauren,
As per our telephonic conversation communication your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
The Bonitas Team
As per our telephonic conversation communication your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
The Bonitas Team
Bonitas Medical Fund's reply13 May 2021, 13:59
Official
Hello Lauren,
As per our telephonic conversation communication your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
The Bonitas Team
As per our telephonic conversation communication your query is still being investigated and we will keep you updated until the matter has been resolved.
We appreciate your patience while we are resolving this query for you.
Regards,
The Bonitas Team
Bonitas Medical Fund's replyOfficial
14 May 2021, 10:42Hello Lauren,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply14 May 2021, 10:42
Official
Hello Lauren,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team