MS
Marc S
1 reviews | Active since Jul 2011
26 Apr 2023, 16:59
Still zero resolution or response for weeks/months
Not many multiple emails, Hello Peter complaints, or my Brokers complaints, can get BONITAS to resolve and respond to my Care Package requests. For months now!!! Simply zero from BONITAS who profess how important a happy customer is to them!!!
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Replies (2)
Bonitas Medical Fund's replyOfficial
26 Apr 2023, 21:56Hello Marc Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply26 Apr 2023, 21:56
Official
Hello Marc Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
MS
Marc S's updateReviewer Update
26 Apr 2023, 22:24IT HAS NOT BEEN EVEN DISCUSSED, LET ALONE RESOLVED!!!!!!!!!!!!!!
MS
Marc S's update26 Apr 2023, 22:24
Reviewer Update
IT HAS NOT BEEN EVEN DISCUSSED, LET ALONE RESOLVED!!!!!!!!!!!!!!