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Anonymous

1 reviews | Active since Jan 2020

11 Jun 2025, 10:05

Still waiting for refund

Sent a mail on the 7th of May for a refund on my saving now that I am no longer with Bonitas and it is now the 11th of June and I'm still waiting for final confirmation from the finance department.

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Replies (4)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Jun 2025, 11:09
Official
Hello Tyron W

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team 
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Anonymous's update12 Jun 2025, 10:35
Reviewer Update
Tried following up and the call goes silent after being put on hold and then drops. now I have to go through the process again, I need a update pls!!!
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Anonymous's update13 Jun 2025, 12:33
Reviewer Update
still no feedback on this complaint??
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Anonymous's update14 Jun 2025, 09:12
Reviewer Update
wheres my feedback?? escaltions cant take this long can they?