SR
Shirley R
1 reviews | Active since Dec 2019
13 Apr 2022, 10:56
Still waiting for my email
I am still wondering when will I receive an email promised to me 2 weeks ago. I call you guys almost every time trying to understand why haven't I received the email. All is get is "oh sorry mam there was an spelling error " or " You will receive the email in 5mins" that's it... but up to this day no email has been received. I need to know the status of my application and you guys are honestly delaying me!
Helpful (0)
Replies (1)0
Replies (1)
Bonitas Medical Fund's replyOfficial
13 Apr 2022, 11:34Hello Shirley R
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team
Bonitas Medical Fund's reply13 Apr 2022, 11:34
Official
Hello Shirley R
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry.
Regards
Bonitas Team