WC
Whaidunisa C

1 reviews | Active since Oct 2009

27 Feb 2018, 12:34

Still no resolution

So I wrote a complaint out last year and to date I have no resolution. After complaining I received a call from a Marilyn on Wednesday, she stated that she will.provide feedback in 24 hours. I then got a message on Thursday stating il get a call on Friday. It is Tuesday and I still.have no resolution or money back that is owed to me.

Word of mouth travels fast and I work at genus health so if this is how Bonotas operate I will definitely make it known so that we dont promote Bonitas.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply05 Mar 2018, 14:05
Official

Dear Whaida,

Thank you for submitting a comment to us through Hellopeter.

We hereby confirm that your concern has been addressed and an update has been emailed to you. Please provide me with the claim from the dietician.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Best regards,