1 reviews | Active since Oct 2009

15 Feb 2018, 09:12

Still no resolution

Item: Bonitas Medical Fund
Rating: 1
Author: Whaidunisa C

I logged a.query last year regarding billing and to date I still.have.no resolution. Bonitas is a pathetic company..I want to actually cancel my cover.

Helpful (0)

Replies (5)

Bonitas Medical Fund's replyOfficial

16 Feb 2018, 16:56

Hello Whaida,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Best regards,

Bonitas Medical Fund's reply16 Feb 2018, 16:56

Official

Hello Whaida,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with the membership number in order for us to assist with your query.

Please note that your personal information is not showing on the public view platform.

Kind regards,

Bonitas Team

Best regards,

Whaidunisa C's updateReviewer Update

19 Feb 2018, 08:12

My telephone number is ********** . Membership number is ********** 1955.

Whaidunisa C's update19 Feb 2018, 08:12

Reviewer Update

My telephone number is ********** . Membership number is ********** 1955.

Whaidunisa C's updateReviewer Update

19 Feb 2018, 08:12

My telephone number is ***. Membership number is ***.

Whaidunisa C's update19 Feb 2018, 08:12

Reviewer Update

My telephone number is ***. Membership number is ***.

Bonitas Medical Fund's replyOfficial

05 Mar 2018, 08:19

Dear Whaida,

Thank you for submitting a comment to us through Hellopeter.

We hereby confirm that your concern has been addressed and you will be contacted with an outcome.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Best regards,

Bonitas Medical Fund's reply05 Mar 2018, 08:19

Official

Dear Whaida,

Thank you for submitting a comment to us through Hellopeter.

We hereby confirm that your concern has been addressed and you will be contacted with an outcome.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Best regards,

Bonitas Medical Fund's replyOfficial

05 Mar 2018, 14:01

Dear Whaida,

Thank you for submitting a comment to us through Hellopeter.

We hereby confirm that your concern has been addressed and an update has been emailed to you. Please provide me with the claim from the dietcian as dicusssed.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Best regards,

Bonitas Medical Fund's reply05 Mar 2018, 14:01

Official

Dear Whaida,

Thank you for submitting a comment to us through Hellopeter.

We hereby confirm that your concern has been addressed and an update has been emailed to you. Please provide me with the claim from the dietcian as dicusssed.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Best regards,