AH
Almanda H
1 reviews | Active since Apr 2013
13 Jan 2025, 07:40
Still no feedback when my money is going to be paid back into my account
This is my third complaint. Bonitas confirmed on Friday they did received my email with my id, but I did not received my money back in my account. This is already the 13th. How long must I stil wait. Please send me proof were I authorized Bonitas to debit my account.
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Bonitas Medical Fund's replyOfficial
13 Jan 2025, 08:44Hello Almanda
Thank you for notifying us of your complaint.
We have escalated the matter to finance department, and we will keep you updated during the cause of the day.
Thank you for notifying us of your complaint.
We have escalated the matter to finance department, and we will keep you updated during the cause of the day.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply13 Jan 2025, 08:44
Official
Hello Almanda
Thank you for notifying us of your complaint.
We have escalated the matter to finance department, and we will keep you updated during the cause of the day.
Thank you for notifying us of your complaint.
We have escalated the matter to finance department, and we will keep you updated during the cause of the day.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas