Still no answer...
<p>So it has been several days since I have sent through my complaints and I have still not received a response. Is this how you treat your customers? Great service guys. I am appalled at the lack of response. I feel like this matter is being ignored. Ignoring it will not make us or our problems go away. Can somebody please tell me what the hell is going on? I am sick of waiting for you people to wrap your little brains around what is essentially a simple issue. Is this so complicated? Again, can nobody pick up a phone and let us know what is happening? Appalling service, appalling lack of response. I would not recommend your Company to anyone with the kind of service that you offer, or don't. Your employees make mistakes and then you try and hold us liable for them. Accept responsibility. Pick up the phone. Communicate.</p>
Hello robin-ashleigh-marx,
Thank you for submitting a comment to us through Hello Peter.
We do acknowledge that this is your second request for feedback.
Our representative is currently investigating your query and will be in touch with you to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
Hello robin-ashleigh-marx,
Thank you for submitting a comment to us through Hello Peter.
We do acknowledge that this is your second request for feedback.
Our representative is currently investigating your query and will be in touch with you to discuss this matter and ensure that it is speedily resolved.
Kind regards
Bonitas Team
