*****sters - Deductions after cancelation.

Some more 0 Stars. Cancelled this Medical Fund and after the cancellation period of 1 month they still processed the debit orders.

Phoned the call center and was said they will get back to me by 10:00. Cancellation was handed in on 31/07/2024.This was after an initial call to confirm that there will be no deductions after the last day of cover. I have received my cancellation doc specifying the last day of cover will be 31/08/2024. But yet a debit order has been set through for the contributions.

If I could give negative stars I would. During sales they promise the world and simply reply with "Yes, that should be covered". FIY, the cover is from your pocket, almost no claims get paid. If thy do cover something it is only a partial cover. This entire year was paid from my pocket as well as monthly contributions to these people. If you are shopping for a medical aid fund, I would suggest you steer clear from this one.