KN
Kevin N
1 reviews | Active since Oct 2016
18 Jul 2023, 13:15
Stay clear and far away.
In Dec 2022 I was admitted into hospital, full of confidence that Bonita's medical aid has my back but seems not, now 7 months later I am hit with bills that they did not pay as per my cover I needed to me covered a (100%).
so today I phoned them and was hit with "well Sir unfortunately we only cover sertun rates as anyone in the medical profession over charges and every other Medical aid company does the same"
what is the use of spending R3000 a month for not even a quarter of the cover I need?? stay clear of Bonita's just another useless ******* service in South Africa that you pay through your ears for and under delivers in service
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
18 Jul 2023, 13:30Hello Kevin N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply18 Jul 2023, 13:30
Official
Hello Kevin N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
18 Jul 2023, 13:30Hello Kevin N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply18 Jul 2023, 13:30
Official
Hello Kevin N
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We are investigating this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
KN
Kevin N's updateReviewer Update
25 Jul 2023, 10:50Good day,
unfortunately you reply via email means absolutely nothing to me clearly you lie to you customers that they are 100% covered and the you come with 1000 stories and now apparently you only pay curtain amounts that suits you, rather say a client will be covered up to the point where you don't want to pay anymore but I am making it my life's mission for you to lose as much customers as possible .
unfortunately you reply via email means absolutely nothing to me clearly you lie to you customers that they are 100% covered and the you come with 1000 stories and now apparently you only pay curtain amounts that suits you, rather say a client will be covered up to the point where you don't want to pay anymore but I am making it my life's mission for you to lose as much customers as possible .
KN
Kevin N's update25 Jul 2023, 10:50
Reviewer Update
Good day,
unfortunately you reply via email means absolutely nothing to me clearly you lie to you customers that they are 100% covered and the you come with 1000 stories and now apparently you only pay curtain amounts that suits you, rather say a client will be covered up to the point where you don't want to pay anymore but I am making it my life's mission for you to lose as much customers as possible .
unfortunately you reply via email means absolutely nothing to me clearly you lie to you customers that they are 100% covered and the you come with 1000 stories and now apparently you only pay curtain amounts that suits you, rather say a client will be covered up to the point where you don't want to pay anymore but I am making it my life's mission for you to lose as much customers as possible .