WG
Willem G
1 reviews | Active since Jun 2012
08 Apr 2026, 07:06
Stay away if you need Dental
I pay R7106 a month to Bonitas. DENIS is their dental partner.
They are refusing to authorize a dental procedure that will cost no more than R14k due to Denis not covering the procedure that needs to be done in a day hospital.
Even though my doctor motivated it that it needs to be done in hospital because I need general anesthetic due to plates that are in my jaw. This is ludicrous considering the costs vs what I pay. I escalated the case only to be ignored!
If you need dental work, stay away from Bonitas.
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Replies (1)Bonitas Medical Fund's replyOfficial
08 Apr 2026, 09:58Hello Willem
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to DENIS (dental department) further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply08 Apr 2026, 09:58
Official
Hello Willem
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated your query to DENIS (dental department) further assistance.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
