LM
Leeroy M

1 reviews | Active since Oct 2012

13 Mar 2025, 18:21

Stay away from bonitas

i would recommend anyone to stay away from.bonitas. bit makes me eish for the NHI to be implemented . i went in for a operation in October after which i got a bill from hospital to pay . pre authorization was done paid in an amount before the operation . bonitas is refusing to pay for.a tool was used and hospital gave up.this tool is used with another tool and is not used separately but one is paid for and another is not..amon alot of consumables they didnt pay for .besides this bonitas has slowly stopped paying for anything the dr pescibes making my daibetes a hassle to manage currently im payin 700 a month and bonitas is paying +-100 rand at.this moment im thinking in taking this up with the onbudsman the hospital event is the straw that broke the camels back i will be moving to a diffrent company. if you value you health and finances stay away

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply14 Mar 2025, 08:51
Official
Hello Leeroy M

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply18 Mar 2025, 12:47
Official
Hello Leeroy M

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed, and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Kind regards

Bonitas Team