STAY AWAY

If I could give a zero rating I would.

Anyone wanting to consider Bonitas please don't!!!

I was on their medical aid for a couple of months. End of January 2018 I left the company that I worked for (at this point I had no medical cover)

3 months later I wanted to join bonitas again, they said I should email a letter asking to be reinstated.

A month after that I got reinstated I received a bill of over R11 000. When disputing the case they were absolutely useless!! I've been on hold for over 20mins on the first call and the same with the second call. And it was pointless cause nothing has been done.

They are basically trying to **** me out of my money.

The first lady I spoke to said the amount was R11 000 due to a late joiners fee/ penalty fee.

The second person said it's because my company didn't pay for these 3 months, yet they received a termination letter from my previous employer way in advance.

I'm still deputing the amount. They keep on sending me these automated emails:

Dear Member,

Thank you for the e-mail dated 02/02/2018.

Query reference number : 020218QLJ74B Membership number : ********** 4452

Kindly note that the membership is terminated end date 31/01/2018. To continue please pay R 2,304.00 into the below account and submit proof of payment along with request to re-instate as a private member to the below email address. Please also submit bank details for future debit orders.

Kindly note that for bank details to be updated the following is required : Bank statement not older than 3 months with a bank stamp. Copy of ID

Email : **********

Banking details Nedbank account Acc number: ********** 937 Branch code: 198405 Account Holder: Bonitas Medical Fund Account type : Current Reference: Your membership number

Banking details FNB account number 6 ********** Branch code 250012 Account holder - Bonitas medical fund Account type - current

After payment is made please send proof of payment to Email : ********** Fax : ********** 700