SM
Soly M
1 reviews | Active since Aug 2021
13 Sept 2024, 04:40
*****stars
This is the worst medical aid, my wife was in an accident, within 6 hours she was in hospital at an emergency room, medical aid expected her, at the state that she was in, to call them for authorisation and to check if the doctor assisting her was in their list.
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Bonitas Medical Fund's replyOfficial
13 Sept 2024, 07:36 Hello Soly M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply13 Sept 2024, 07:36
Official
Hello Soly M
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas