AF
Anna F
1 reviews | Active since Jul 2016
24 Jan 2019, 14:08
Standard fob-off replies
Don't bother to complain about problems with this company because all you will get is this standard 'fob-off' reply: Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and we will await your response.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
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Bonitas Medical Fund's replyOfficial
26 Jan 2019, 08:49Hello BNANNAZN,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to the member and the Healthcare Professional (HCP).
Kindly note that to date the requested report is not received, therefore the request remain declined.
The request will be reviewed upon receipt of the required report.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to the member and the Healthcare Professional (HCP).
Kindly note that to date the requested report is not received, therefore the request remain declined.
The request will be reviewed upon receipt of the required report.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply26 Jan 2019, 08:49
Official
Hello BNANNAZN,
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to the member and the Healthcare Professional (HCP).
Kindly note that to date the requested report is not received, therefore the request remain declined.
The request will be reviewed upon receipt of the required report.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Thank you for submitting a comment to us through Hellopeter.
We hereby confirm that a detailed email has been sent to the member and the Healthcare Professional (HCP).
Kindly note that to date the requested report is not received, therefore the request remain declined.
The request will be reviewed upon receipt of the required report.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team