TH
Talita H

1 reviews | Active since Sept 2014

10 Dec 2020, 21:24

Staff service pathetic

Every time i have a claim it is a struggle. I cant contact anyone as we are staff. When i do contact staffqueries i get no help. I have put a claim through on the 28th Nov. Also uploaded it online.....i am getting NO response! How can i sort out claims or problems if no one is able or willing to help me? If staff is treatet like this how is other members treated?

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Dec 2020, 23:53
Official
Hello Talita,
 
 Thank you for notifying us of your complaint .
 
We are currently investigating this matter and appreciate your patience while we are resolving this query for you. Regards,
 
 Bonitas Team