*********** Staff!!!!!

I am extremely irritated with the competence of the numerous Bonitas staff who has been attending to my very straight forward query.

Numerous communication back and fourth for a simple request.

My Medical aid was paid by my company!!!!!!!!! I completed the form to switch to debit order, sent bank confirmation and ID.

SEND YOUR STAFF BACK TO TRAINING IF THEY CANNOT READ TO UNDERSTAND!!!!!!!

In addition I sent an email early this month stating that I never requested termination of my medical aid and I have "NEVER"!!!!!!!! gave anyone else permission to do so on my behalf.

Check the emails I sent to

*** *** *** ***

Reinstate my medical aid immediately because I never requested to terminate. Link the documents you requested and I sent over and over again and send confirmation of this via email like you have been doing. It's a sad reality that if there was any confusion for whatever reason that none of the staff members had the decency to call me for clarity terminating was probably an easier process to follow.