Specialist providers consistently not paid correctly even for PMB services, rule changes every year

Specialist providers consistently not paid from correct benefit, even for PMB services rendered.Bonitas just decides how they want to pay every year changing the rules, not withstanding that you have been using the provider for years.Coulkd their systems not figure this out? Two claims dated 02 July 2024 not paid from specialist benefit or PMB even though they paid the sale provider in January from specialist benefit. I have to resort to endless queries all the time