LR
Llewellyn R
1 reviews | Active since Jan 2023
04 Feb 2025, 17:04
Specialist provider not paid fully from PMB for service dated 28 January
Specialist provider not paid fully from PMB for service dated 28 January 2025.Same provider, same issue every year.Rule changes as they please, causing sickness and stress to the customer.Then query will go to PMB department for review, which will take another 2 weeks for customer to know outcome.
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Replies (2)
Bonitas Medical Fund's replyOfficial
04 Feb 2025, 19:47Hello Llewellyn R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Feb 2025, 19:47
Official
Hello Llewellyn R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
LR
Llewellyn R's updateReviewer Update
12 Feb 2025, 09:58- As per usual Bonitas will take weeks to resolve this issue
- Note my query number 040225QS5KSM still not resolved
LR
Llewellyn R's update12 Feb 2025, 09:58
Reviewer Update
- As per usual Bonitas will take weeks to resolve this issue
- Note my query number 040225QS5KSM still not resolved