Specialist Provider not paid for PMB / chronic diseases - was paid last year

Query 190224Q2DH5Z - refers to specialist provider not paid at all for pmb claim Query 220224Q2KYHM 0 refers to specialist provider paid from GP benefit but not PMB - also a PMB claim. We have been attending these providers for years now and every year bonitas gives us these problems, either not paying or paying from your day to day or GP benefit. Always depletes your PMB claims from day to day.Bonitas is just as bad as the goverment.