Sour Bonitas Exp for Being a Client for Such a Long Time . Recieve Wrong Documents

I have been a Client for a Few Years with Bonitas , nut now I have had it with them . I have changed my Address on their website with the self help log in service a while ago. Only to get my Tax Certificate with the Wrong Address on it . I give them a Call now , and boy do they have a story . First I got Told that when I update my address on the system they don't see it .. So what is the point in Having an Online system . Them I got placed on Hold so that the lady can talk to her team lead to see if they can change it . After I placed on Hold she tells me that I must send proof as to When I did the change off Address … REALLY do I take screen shots of my every day life of working on my PC. As they can not change it and it has now been Created like it is. I asked to be Transferred to the Team lead only to get my Call cut with not even a second to spare. No I ask you . How do I rectify this matter as SARS is looking for the Correct DOCS … Bonitas is not stepping up and clearly are no longer giving the service they used to .