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Shakeel E

1 reviews | Active since May 2016

20 Feb 2017, 10:35

Something is a miss!

<p>I keep on getting account statements from Bonitas . I am not a member of Bonitas! I called the call centre to explain that something is definately wrong. I supp**** the policy number which is active. Someone is using my details and email adress ! I explained this to the call centre agent who then dropped the call on me! Ridiculous!</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Feb 2017, 13:35
Official

Hello shakeele,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team