Someone that get it at Bonitas.

My sincerest gratitude to Solakhe Nobamba for turning around my frustrating experiences with Bonitas these past few weeks. After calls, emails and making noise on various electronic platforms, it took one call from someone who is not tone-deaf and could pick up my frustrations to change my mind about Bonitas. Thank you for picking up the phone and being the first person, to give me a credible explanation regarding my complaint and not patronising me with the robotic standard responses I have been getting. You get it! I wish that this call today could have come in right at the beginning when I first logged in a complaint and that I didn't have to appear like a crazy fanatic in order to get attention from Bonitas. Keep up the good work and maybe Bonitas get more people like you. It could save a lot of us so much pain especially over simple things that could be resolved with clear and concise communication.