MD
Melanie D
1 reviews | Active since Feb 2015
08 Dec 2025, 14:12
So tiring
4 Days later, 3 phone calls, 2 emails, just to get bank confirmation, to make a manual payment.
In this dealing, I didn't feel I got the correct service, this should have been resolved the first call
Helpful (0)
Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
08 Dec 2025, 14:23Hello Melanie
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Best regards,
Bonitas Medical Fund's reply08 Dec 2025, 14:23
Official
Hello Melanie
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Best regards,
MD
Melanie D's updateReviewer Update
30 Jul 2026, 15:42Hi,
I still don't have my tax certificate, what is going on ?
I still don't have my tax certificate, what is going on ?
MD
Melanie D's update30 Jul 2026, 15:42
Reviewer Update
Hi,
I still don't have my tax certificate, what is going on ?
I still don't have my tax certificate, what is going on ?