M
Melanie
1 reviews | Active since Jul 2025
16 Apr 2026, 11:37
So disappointing
It has been nearly 2 years and my savings has yet to be transferred to my husband’s Bonitas medical aid profile. Lack of savings makes it impossible to get medical treatment but the staff and management has no care or concern Bonitas is just concerned about premium collection not service. I had requested call backs from management nothing to date …..
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Bonitas Medical Fund's replyOfficial
16 Apr 2026, 12:14Hello Melanie
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated this matter to finance department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated this matter to finance department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply16 Apr 2026, 12:14
Official
Hello Melanie
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated this matter to finance department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.
We have escalated this matter to finance department for investigations.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team