KB
Khensani B

1 reviews | Active since Apr 2015

23 Sept 2026, 08:33

So disappointed

We made payment for the medical aid and need to collect chronic medication for the old lady but they haven't uplifted the suspension. She is 79 and needs her chronic medication asap

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Sept 2026, 12:40
Official

Hi Khensani Baloyi, we sincerely apologize for the inconvenience caused and for not meeting your service expectations.

Please note that we have referred your query to the relevant support team for investigation. A consultant will engage with you directly and provide feedback as soon as possible. Thank you for bringing this matter to our attention.