Slow to late
Service costing us more money due to us being required to make repeat calls to sort this problem out. We app**** for approval for a procedure on the 3 November and we are now on the 27th and have no resolution. I am not paying Bonitas +- R33000 a year to be treated as nothing. The clinical department are beyond *********** and wait as long as possible before giving us any info.
Hello reinhardt-barkley,
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Hello reinhardt-barkley,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team