PJVW
Pieter Johan Van Wyk

1 reviews | Active since Aug 2019

27 Apr 2020, 13:12

Slow service at bonitas

We still waiting on bonitas to contact us regarding our debit orders! Since the 24th of march 2020. We still did not get any feedback! More than a month ago and still waiting!

0
Replies (4)
Bonitas Medical Fund
Bonitas Medical Fund's reply28 Apr 2020, 08:58
Official
Hello Pieter W,
Thank you for submitting your details to us through Hello Peter. 

This is to confirm that we have received your information and that we are currently investigating this matter. 

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved. 

Kind regards,  
                      Bonitas Team 
PJVW
Pieter Johan Van Wyk's update29 Apr 2020, 11:52
Reviewer Update
Still havent been sorted out!
PJVW
Pieter Johan Van Wyk's update29 Apr 2020, 11:53
Reviewer Update
If there is anyone who can recommend another medical aid. Please contact me on ***. thank you
Bonitas Medical Fund
Bonitas Medical Fund's reply30 Apr 2020, 18:30
Official
Hello Pieter W,      

Thank you for submitting a comment to us through Hellopeter. 

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service. 

We apologise for any inconvenience caused to you. 

Thanks and regards, 
              Bonitas Team