BB
Basani B

1 reviews | Active since Jan 2018

09 Apr 2024, 10:18

slow abd bad service fron whatsapp

Your whatsapp chat is very useless. There is no point in asking a question if you are going yo be answered after some time. isnt that whatsapp is suppose dto be instant. Please teach your agents to respect or time please. They are sleeping onthe job. Hloniphile is worse.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply09 Apr 2024, 10:38
Official
Hello Basani B

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 
 
Bonitas Team