JJ
John J
1 reviews | Active since Jan 2013
04 Sept 2025, 22:15
Sloppy work by agents at queries @bonitas .co.za
Incompetence at highest level dealing with *** Query details I provide are not carefully checked or even ignored. My continual experience is their response quoting another medical aid number (my wife's) Not the one one I provide.. Serious corrective action by management required required,
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Replies (1)
Bonitas Medical Fund's replyOfficial
05 Sept 2025, 07:59Hello John
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply05 Sept 2025, 07:59
Official
Hello John
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team