Sick and tired of your *********** consultants

I'm ****en irate with the service at the call centre, I called this morning for hospital authorisation. The lady assisted me and advise me to hold on, the next thing call dropped and no one called me back. I than called from +*** number, first person answered and told me that she will transfer me to a relevant person, got to the second person. A guy answered he then transferred me to a 3rd person (a lady). She told me she's going to transfer me to someone, I refused to let her transfer me to a 4th person she than dropped the call in my ear. I do not want to jear ****ty stories of network prpblems, she dropped the phone in my ear. I will make sure that this reaches your social media profiles!!!