TG
Tevin G
1 reviews | Active since May 2021
21 Aug 2023, 11:10
Sick and tired of **** service
I have been recieving the worst service for the past 8 months and I'm absolutely guttered that I have to put a complaint up for help. About 1 year ago I have cancelled my bonitas plan and was requested to wait 4 months and then request to move my saving over to my new provider. It's now 8 months later and as soon as I get of the phone with the advisors. I get no response via email after sending relevant documents.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
21 Aug 2023, 11:51 Hello Tevin G
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
With regards to query reference number, kindly note that there was no form attached.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
With regards to query reference number, kindly note that there was no form attached.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply21 Aug 2023, 11:51
Official
Hello Tevin G
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
With regards to query reference number, kindly note that there was no form attached.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
With regards to query reference number, kindly note that there was no form attached.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind Regards
Bonitas Team
TG
Tevin G's updateReviewer Update
21 Aug 2023, 12:09I sent my membership form number of times, 210823QSYY9M
TG
Tevin G's update21 Aug 2023, 12:09
Reviewer Update
I sent my membership form number of times, 210823QSYY9M
Bonitas Medical Fund's replyOfficial
21 Aug 2023, 13:56 Hello Tevin G
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply21 Aug 2023, 13:56
Official
Hello Tevin G
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team