Sick and tired of Bonitas

Item: Bonitas Medical Fund
Rating: 1
Author: Louise H

They dont deserve even one star. Service is pathetic basically they dont care. Trying to get an authority number is a mission from hell. No feed back

Helpful (0)

Replies (3)

Bonitas Medical Fund's replyOfficial

18 Mar 2019, 10:13

Hello Bengi,

Thank you for submitting your details to us through Hello Peter.

We have contacted you and could not get hold of you.

Kindly provide us with your membership number in order for us to investigate your enquiry.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply18 Mar 2019, 10:13

Official

Hello Bengi,

Thank you for submitting your details to us through Hello Peter.

We have contacted you and could not get hold of you.

Kindly provide us with your membership number in order for us to investigate your enquiry.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Louise H's updateReviewer Update

20 Mar 2019, 14:42

Thank you I eventually managed to get hold of Thelolo and he sorted out the authority for me

Louise H's update20 Mar 2019, 14:42

Reviewer Update

Thank you I eventually managed to get hold of Thelolo and he sorted out the authority for me

Bonitas Medical Fund's replyOfficial

03 Apr 2019, 08:17

Hello Bengi,

Thank you for submitting a comment to us through Hellopeter.

According to your communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply03 Apr 2019, 08:17

Official

Hello Bengi,

Thank you for submitting a comment to us through Hellopeter.

According to your communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team