Sick and Tired

Since writing a complaint report on the 26th August 2015, I was promptly contacted by Lamertjie from Bonitas. She truly is a diamond of the first water and I say this because, she has updated me on my initial query, she sent me a spreadsheet and explained where the cost was derived from. There are 2 items she's helping me get clarity on, now, and I could not in good conscience say that Bonitas has not responded. People like Lamertjie are assets to your company and I am happy that an excellent person like her is assisting me presently. Thank you, Lamertjie from Bonitas, your quality service is amazing.