CK
Cindy K
1 reviews | Active since Apr 2024
05 Sept 2024, 10:06
Should have never joined Bonitas Medical Aid.
Ugh good luck with getting pre authorization for a dental procedure for a 5 year old. Been struggling for longer than a week. Had to move the date of procedure twice because NO FEEDBACK FROM THE MEDICAL AID.
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Bonitas Medical Fund's replyOfficial
05 Sept 2024, 10:14Hello Cindy K
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply05 Sept 2024, 10:14
Official
Hello Cindy K
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team