GK
Gido K

1 reviews | Active since Nov 2017

14 Nov 2017, 19:57

Shocking service with a credit refund

Bonitas won't waste any time when they don't receive monthly payments to suspend clients benefits etc.

I have been struggling for the last month to receive my return they owe me. Every time I speak to their consultants they have a different story. It's my cell phone account that's running high due to the fact that they keep you on hold for 20 min every time.

Last week I was told I will have the funds in my account by latest this week Wednesday. Today I spoke to Bonitas twice just for them to tell me I will only receive the funds in the next 14 days. It is totally unacceptable!!! They are pathetic I won't suggest them to ANYONE!!!

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Nov 2017, 16:17
Official

Hello GidoKriel,

Thank you for submitting a comment to us through Hello Peter.

Kindly reply privately with your membership number and contact details in order for us to assist with your query.

Regards,

Bonitas team